# Flybuy Pickup 101

Written by Maureen Powell | Last published at: January 12, 2022


### Our predictive location technology enables stores to provide a seamless pickup experience for customers while removing friction for staff.

  

* Curbside Pickup
* In-Store Pickup
* Delivery Driver Pickup

  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/236a8522-49a4-4c64-a7d0-6ab092c71185/ef2b2aa8-5b8f-485b-89ad-7232a7afb3a0/image?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260827%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260827T001500Z&X-Amz-Expires=86400&X-Amz-Signature=16ba62eb2dfd4aad753fde214afd911f5ef6ee2723b227f34ad9b4f844f695c4&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

  

**How it works:** [**Flybuy Pickup**](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/9268/direct/1638201603717-Flybuy%20Pickup%20Product%20Overview%202021.pdf) sends predictive arrival notifications, removes friction for the customer, and improves internal staff operations.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/236a8522-49a4-4c64-a7d0-6ab092c71185/3046b83f-e77d-489e-a2f6-36dd47b3dc84/image?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260827%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260827T001500Z&X-Amz-Expires=86400&X-Amz-Signature=faf91cd38a61ce00ce1108be28663574df13ba5af019f40d2655af5269dbb4c0&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  

**Customer Experience:** The customer has a completely seamless pickup experience.

* The customer receives timely notifications along their journey
* When the customer arrives, there is no action required (no need to text or call)
* The customer is immediately met at the curb with no wait time

  

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/236a8522-49a4-4c64-a7d0-6ab092c71185/0c36bb44-1cbc-40db-b4c0-ddde3087a31a/image?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260827%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260827T001500Z&X-Amz-Expires=86400&X-Amz-Signature=3bc986d734026e0da7adc44b68b723af6f06feb57d20e5e067af4a15270bea25&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)

**Staff Experience:** With our web-based Flybuy Dashboard and Staff App, employees receive constant location updates in order to prioritize the fulfillment and staging of orders based on the customer’s ETA.

 ![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/236a8522-49a4-4c64-a7d0-6ab092c71185/644728e6-c72c-476f-96cb-dd9db654392b/image?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260827%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260827T001500Z&X-Amz-Expires=86400&X-Amz-Signature=5558957736048e5df23b04307254b6232c66e2d07476c660c4c3e25436a666df&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject)  

To see the customer and staff experience side by side, [**click through this interactive walkthrough**](https://www.figma.com/proto/hq6ZKQdO8dfl0DdXEFqgcG/Flybuy-App-Demo?node-id=40%3A4&scaling=scale-down-width&page-id=0%3A1&starting-point-node-id=40%3A4)**!**