# Flybuy Customer Documentation

![](https://outline-production-attachments.s3-accelerate.amazonaws.com/uploads/236a8522-49a4-4c64-a7d0-6ab092c71185/5d936555-1247-49b0-bd51-2bbd6f4cf41e/image.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA4EOUDTOVUICLPZ4P%2F20260827%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260827T000000Z&X-Amz-Expires=86400&X-Amz-Signature=0d558c4113244775b53cccbf5a76c8a3b620a8a8e8c9d52d5cec59f50ecdb664&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject " =1932x272")

# **Pickup**

This section provides help and information about Flybuy Pickup, the omnichannel platform designed to optimize order handoff across curbside, in-store, drive-thru, and delivery. Whether you're configuring a new location or enhancing the guest experience, you'll find the guidance you need to make Flybuy Pickup work seamlessly for your team and customers.

### Flybuy Pickup 101

Our 101 section is designed to help you get up and running quickly. In just a few short articles, you’ll gain a clear understanding of how to use and manage the platform with confidence.

* [Flybuy Pickup Onboarding](https://radius-networks.getoutline.com/s/60b84376-8d6f-4419-8cff-670c9a22398d)
* [Flybuy Pickup 101](https://radius-networks.getoutline.com/s/48ed2a4d-eaee-453c-9298-be689b88cc42)
* [Flybuy Merchant Portal 101](https://radius-networks.getoutline.com/s/c313ad06-4b7d-43da-b0c4-a744288670c3)
* [Flybuy App and Web Flow FAQ](https://radius-networks.getoutline.com/s/82fac0a1-b90d-419e-9c1c-1249c53624d1)
* [Flybuy Customer Flows](https://radius-networks.getoutline.com/s/befaa550-fb20-4c2f-a8ca-461f3833dbb7)
* [Olo <> Flybuy Webhook Setup Guide](https://radius-networks.getoutline.com/s/6ee63be0-cabb-43ea-9b6b-a3d337dd773b)

### [Help Resources](https://radius-networks.getoutline.com/s/026bce74-6ff6-487e-a127-54d0092fac5a)

# **Tableside**

* ### **FAQ**
  * [Can extra table tents (or tents not in use) be stored elsewhere in the store?](https://radius-networks.getoutline.com/s/9bf77705-8902-4745-b6ce-2ad505d52e75)
  * [Can I replace the batteries on the table tents?](https://radius-networks.getoutline.com/s/e1dd1a51-f87a-442f-82ee-72fb8da8eb60)
  * [Can specific table tents be turned off?](https://radius-networks.getoutline.com/s/725fe768-710a-4800-8352-80fef26e9506)
  * [Does Tableside get turned off at night?](https://radius-networks.getoutline.com/s/725fe768-710a-4800-8352-80fef26e9506)
  * [Does the store need Wifi for Tableside to work?](https://radius-networks.getoutline.com/s/5cd42105-38a8-4e44-b12f-76449ada7e14)
  * [How do we put replacement table tents into service?](https://radius-networks.getoutline.com/s/27c22c2f-164c-40b7-bcbf-9ddff6da5dad)
  * [How does Tableside work?](https://radius-networks.getoutline.com/s/4c4f4a6d-c17d-474a-bcb4-584bb8ef7442)
  * [Is there a warranty for hardware components?](https://radius-networks.getoutline.com/s/6dc88f2c-0457-482f-872b-accaf0621774)
  * [What are the Tableside best practices?](https://radius-networks.getoutline.com/s/c19e234d-f6c6-484d-a038-8d3ae9c59642)
  * [What hardware comes with Tableside?](https://radius-networks.getoutline.com/s/f5556535-ea99-4e88-8015-3835548f125c)
* ### **Troubleshooting & Support**
  * [TROUBLESHOOTING GUIDE](https://radius-networks.getoutline.com/s/8e5caa88-0968-4f9d-85d5-f6c63dd84530)
  * [Table Tents - Physical Damage](https://radius-networks.getoutline.com/s/f2876fc4-0873-4032-a45b-b70b901637a6)
  * [Table Tent Holder(s) - Not Holding Up the Tents](https://radius-networks.getoutline.com/s/79edf03a-f1d2-45c7-a06f-f4d4c0da9f63)
  * [Taking Care of Your Table Tents](https://radius-networks.getoutline.com/s/786a335c-90b1-4bbc-ab4f-8f5b336dd1e3)
  * [Monitor: No Power](https://radius-networks.getoutline.com/s/6cf184a8-91c6-41a8-a3c3-548242d03e02)
  * [Monitor - Physical Damage](https://radius-networks.getoutline.com/s/8abaa25f-bab4-4756-9628-085a13ccfd43)
  * [Power Cycle Your Tableside Monitor](https://radius-networks.getoutline.com/s/37c9a30f-1114-4a1a-aade-64ddb2a0ce1d)
  * [Table Tents - Not Showing on the Monitor When in Use](https://radius-networks.getoutline.com/s/1e87a8a5-9917-4dbd-a924-18a5fa80d79b)
  * [Table Tents - Not Showing on the Order Screen or Receipt](https://radius-networks.getoutline.com/s/453faa1b-bb50-48d8-b771-6d0772339507)

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**Documents**

- [Flybuy Pickup, Organization and Team](https://radius-networks.getoutline.com/s/9f5dcfb7-f529-4d92-80e8-972f6e800cb8/doc/flybuy-pickup-organization-and-team-utYVfHrILs)